VentraIP Australia is the largest self-funded web hosting provider and domain name registrar in the country with more than 300,000 active services to support.
As an auDA and ICANN accredited domain name registrar, our company is trusted to deliver online solutions to a wide range of customers that include bloggers, photographers, businesses, government departments and everybody in between.
Our brand and reputation have been built on providing quality service through industry leading customer service and technical support.
As part of our front line team, you will be tasked with ensuring our customers continue to receive the best customer service and technical support in the industry while providing a timely resolution to issues raised by our customers.
Flexibility is key as you will be required to work as part of a 24/7 rotating roster while having the option of working from our head office in Melbourne's South Eastern suburbs (Narre Warren).
We have a mantra within the company to take care of the people who take care of our customers, and we do this every day by:
Our team also have access to a purpose built recreation centre inside of our office, known as Jesse’s, which offers 24/7 access to:
All team members are encouraged to do great work and meet targets and deadlines with the chance to spin our rewards wheel which has plenty of fantastic prizes including a brand new car.
We also have an on-site salon where our resident stylist provides free haircuts on a regular basis.